At Luxury Cruise Trips,

We value Transparency and aim to provide clear guidelines regarding our service fee refund policy. Please review the following information to understand how service fees are handled in the event of a cancellation:

1. Eligibility for Service Fee Refund:

• Service fees charged by Luxury Cruise Trips are generally non-refundable. These fees cover the cost of processing, booking, and managing your Car Rental reservation.
• Service fees are earned when our services are provided, and they are separate from any fees imposed by the Service Providers ( Cruise lines Companies & Other Suppliers)..

2. Cancellation of Bookings:

• In cases where you cancel your airline ticket booking, the service fee paid to Luxury Cruise Trips is non-refundable, regardless of the reason for cancellation.

3. Non-Refundable Nature of Service Fees:

• Service fees are non-refundable and non-transferable, even if your Cruise Vacations Package  is eligible for a refund based on the Cruise Lines Company policies.

4. Exceptions:

• Service fee refunds may be considered in rare cases of documented errors or discrepancies made by Luxury Cruise Trips during the booking process that directly impact the fare or reservation. In such instances, our customer support team will review the case and determine if a refund of the service fee is warranted.

5. Change of Service Fee Policy:

• Luxury Cruise Trips reserves the right to modify or update this service fee refund policy at any time. Any changes will be posted on our website, and the revised policy will apply to future bookings.

We encourage you to review the specific terms and conditions associated with your booking, including the service fee details, as they may vary depending on the type of ticket and services provided.

While service fees are generally non-refundable, we are committed to providing excellent customer service and addressing any concerns or issues you may encounter during your booking process. If you believe you have a valid case for a service fee refund due to an error on our part, please contact our customer support team, and we will assess your situation accordingly.

Thank you for choosing Luxury Cruise Trips for your Cruise Vacations Packages. Your satisfaction is important to us, and we are here to assist you throughout your travel journey.